Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of our website (https://dublin-auto.com) and the automotive repair services provided by KABIB, LLC dba Dublin Auto Care (“we,” “us,” or “our”). By accessing our website or booking an appointment, you agree to be bound by these Terms.

1. Services Provided

KABIB, LLC dba Dublin Auto Care provides automotive repair and maintenance services, including but not limited to:

- Advanced Electrical Diagnostics & Module Programming

- General Mechanical Repair & Maintenance

- AC System Diagnostics and Repair (R-134a and R-1234yf systems)

- Brake, Suspension, and Cooling System Repairs and Services

2. Estimates and Authorizations

In accordance with California law and Bureau of Automotive Repair (BAR) regulations:

- We will provide a written estimate for all work to be performed before any such work is started.

- No work will commence, and no charges will be incurred without your oral or written authorization.

- If additional repairs are found to be necessary during the course of work, we will contact you for additional authorization before proceeding.

3. Parts and Warranties

Parts: We may use new, remanufactured, or used parts depending on availability and your preference, as noted on your work order. The customer MUST inform the service advisor at the time of vehicle drop-off, if they would like their old parts to be returned. If the customer requests old parts to be returned, core charges may apply.

Warranty: KABIB, LLC dba Dublin Auto Care warrants that all repairs performed will be free from defects in materials and workmanship for 12 months / 12,000 miles, whichever comes first, unless otherwise stated on your invoice.

Exclusions: This warranty does not cover repairs damaged by abuse, accident, theft, or subsequent repair work performed by the customer or another repair facility.

4. Vehicle Storage and Liens

Completion of Work: You will be notified when repair work is complete and your vehicle is ready for pickup.

Storage Fees: Vehicles left at our facility for more than 48 hours after notification of completion may be subject to a daily storage fee of $100.00 per calendar day.

Mechanic’s Lien: As provided under California Civil Code, KABIB, LLC dba Dublin Auto Care has a lien on the vehicle for the sum due for any repairs, labor, and storage. We reserve the right to retain possession of the vehicle until all charges are paid in full.

5. Appointments and Cancellations

Appointments can be scheduled via our website or by phone.

6. Limitation of Liability

KABIB, LLC dba Dublin Auto Care is not responsible for loss or damage to the vehicle or articles left in the vehicle in case of fire, theft, accident, or any other cause beyond our control. We recommend that customers remove all personal valuables before leaving their vehicle for service.

7. Website Usage

The content on this website is for general information purposes only. We reserve the right to modify or discontinue any service or price listed on the website without prior notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy, which details how we collect and use your personal information (such as name, email, and Vehicle Identifiers, such as license plate number and Vehicle Identification Number).

9. SMS Messaging Program

KABIB, LLC dba Dublin Auto Care operates an SMS messaging program to communicate with customers regarding appointments, vehicle service updates, and occasional promotional offers. You must be 18 years of age or older to use this SMS service and you have the right to opt out at any time by replying STOP to any message.

Program Description:

By opting in to our SMS program, you may receive the following types of messages:

- Appointment confirmations, reminders, and scheduling updates

- Service and/or repair recommendations and estimates for those recommendations

- Vehicle service status notifications and completion alerts

- Safety recall notices applicable to your vehicle

- Occasional promotional offers and service specials

Opt-Out:

You can cancel SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive a one-time confirmation that you have been unsubscribed and will no longer receive SMS messages from KABIB, LLC dba Dublin Auto Care. To rejoin, sign up again as you did initially.

Support:

For help, reply HELP to any message or contact us at [email protected] or (925) 829-7497.

Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates:

Message and data rates may apply. Message frequency varies based on your activity and preferences. For questions about your text or data plan, contact your wireless provider.

Privacy:

Your SMS opt-in information will never be shared with third parties for marketing purposes. For full details on how we handle your data, please review our Privacy Policy.

10. Governing Law

These Terms are governed by, and construed in accordance with, the laws of the State of California. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Alameda County, California.

11. Contact Information

If you have any questions regarding these Terms, please contact us:

Address: KABIB, LLC dba Dublin Auto Care 6785 Dublin Blvd, Dublin, CA 94568

Email: [email protected]

Phone: (925) 829-7497